Office Policies

MONDAY
9:00AM – 5:00PM
CLOSED FOR LUNCH 12 – 1:00PM
TUESDAY
9:00AM – 5:00PM
CLOSED FOR LUNCH 12 – 1:00PM
WEDNESDAY
9:00AM – 5:00PM
CLOSED FOR LUNCH 12 – 1:00PM
THURSDAY
10:30AM – 6:30PM
CLOSED FOR LUNCH 2:30 – 3:30PM
FRIDAY
9:00AM – 4:00PM
CLOSED FOR LUNCH 12 – 1:00pm
SATURDAY
9:00AM – 2:00PM

Billing & Payment Policy

1. We participate in most insurance companies.
2. We file insurance claims the date of service.
3. If we do not receive a response from your insurance carrier within 60-90 days, you will receive a statement and will need to contact your insurance carrier regarding payment.
4. After 6 months from the original date a claim has been filed, we place accounts with a collection agency. Patients are then responsible for any collections costs.
5. If you must cancel an appointment, please let us know 24 hours in advance so we may give that time to another patient. In the event that you are unable to keep your appointment and do not provide the proper cancellation notice, a $25.00 fee will be charged for the office visit. Please note, no fee will be charged for missed appointments due to inclement weather.

If you have a financial problem, please ask to discuss a payment plan with our billing staff. We accept cash, checks, VISA, MasterCard, and Discover as payment. If a personal check is returned unpaid from your bank, your account will be charged a $10.00 returned check fee. Please note all co pays are due at the time of service. If we must bill you for a co pay, there will be a $5.00 charge for billing.

Minor Patients

The parent/guardian/adult accompanying a minor child is responsible for a payment. Any child 18 or over is legally an adult and responsible for his/her bill, regardless of attending college, living at home, or being covered by parents insurance. If both parents have insurance, the parent with the first birthday in the year is most often the primary insurer. Please check your insurance policy to determine which company is primary before you appointment. In divorce cases, the parent who brings the child in for services is ultimately the responsible party.

If you had a previous collection balance or are presently in collection, the physician may use his or her discretion as to seeing you again. It may be required that you pay your previous balance in full prior to being seen. You will be responsible for payment of the office visits, co pay, deductible, etc., on the day of the visit.


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7 Miller Rd. Mahopac, NY 10541 Tel: 845.628.8788